I was cautious, not going to give him any personal info. Then he said he was just updating my current business listing from last year. He read me most of the information (which he got somewhere and that would not be hard to do). I asked what the cost was and he said the same as least year, not that I have my DEX yellow pages cost at my fingertips. Then he asked if I was authorized to make the purchase. I am sure he was recording me, so I very clearly made a point of saying "yes, assuming that you are, as you told me, representing DEX yellow pages." I said that about three times. He said he would send an invoice. I said that was weird since I paid monthly, added to my Qwest phone bill. He then said that was just fine, continue to do that. Hmmmm.
Then he, to complete the process, hooked me up to the "verifier" who would make it all official. I was told not to ask her any questions. She came on the line and I said: Is this the DEX yellow pages? She said "no" she was with YP.com, online yellow pages. After some more questions, she said she had no clue what the guy told me but that they had nothing to do with DEX. I said goodbye and called DEX. They said this company, and others like YP, try that sort of sneaky slamming and they will probably still try to send me a bill. Good luck to them in collecting it. I will send them a copy of this blog.
It is amazing just how sleezy these marketers can turn out to be. This guy outright lied to me, not so surprising in the field of telemarketing, but to say he was with DEX --wow!. Seems like he would know that the truth would come out and he would end up with a non-paying and disgruntled business. What is the point in that?
If you want to find out who to avoid, this is the website that the "verifier" girl -- who was more honest at least -- told me about. You can check it out to see where the snakes live. http://www.yp.com/
I also saw a story about these fine folks that involved the Better Business Bureau and an investigation that did not go well for YP. I guess, when your company gets so low down you cannot even admit in public to the corporate name, that things are getting pretty desperate.
Steven L. Smith
Bellingham WA Home Inspections